15 Year Warranty
We warrant that our Protective Coatings products will not yellow or fade due to UV rays for 15 years from install date when Premier Concrete Coatings basecoat, mender and full-flake broadcast are used. We also warrant that our polyurea and Urethane-based products will not chip, peel, separate, or delaminate from the vertical or horizontal, interior or exterior concrete surface for fifteen (15) years after initial installation when Premier Concrete Coatings topcoat, mender, and full-flake broadcast are also used. We warrant that all polyaspartic top coat products will be free from defects under these conditions and will perform for fifteen (15) years. Notwithstanding anything herein to the contrary, these warranties only apply to products that are properly installed and prepared by Premier Concrete Coatings installers and with all non-expired Protective Coatings products.
Replacement is limited to the original cost of materials or replacement, at the sole option of Premier Concrete Coatings. Such original cost of materials or replacement of failed areas, at Premier Concrete Coatings sole option, shall be the only responsibility Premier Concrete Coatings under this warranty. Premier Concrete Coatings reserves the right at all times to inspect the claimed defective material and verify warranty coverage on the job site or at its factory laboratory. The customer shall be responsible for the remainder of any costs of installation or product price increase over and above the original purchase price.
In order for such warranty to be applicable, a representative of Premier Concrete Coatings must be present to assess the failed areas and judge the cause and mode of failure prior to any reimbursement of original cost of materials or replacement of failed areas. This warranty does not extend to cover defects resulting from or related to the installation process, including but not limited to, installation in an environment, location, or circumstances in which the product or materials were not intended or appropriate. This warranty also does not extend to cover products or materials installed in violation of any applicable local code or ordinance or any other law or regulation.
This warranty also does not extend to cover abuse, alterations, damage due to animal chewing or clawing, cutting, accident, fire, extreme heat damage (over 250 degrees F), damage due to solvents, smoke damage and the like. Failure to properly prepare the substrate surface as per Premier Concrete Coatings, instructions or advisories, or if products are installed or applied on top of, or mixed with other products not approved within the supplied instructions such as mixing our (Premier Concrete Coatings) products with unapproved solvents or thinners, or applying Premier Concrete Coatings products over existing inferior paints or coatings, or otherwise using the products for other than their approved and intended use.
Proper concrete surface preparation by mechanical grinding includes removing all previous coatings, sealers, laitance, efflorescence, water repellents, curing compounds, oils, grease, waxes, and any other impediments to adhesion. The required surface profile must have a minimum 30 to 70 grit, a neutral pH of 7 and a moisture vapor transmission not to exceed 8 pounds. Premier Concrete Coatings is not responsible for determining if moisture transmission exists within the concrete substrate. Premier Concrete Coatings warranty liability will not exceed the cost of replacement materials.
Any surface can be slippery, especially when wet with any fluid. In no event shall Premier Concrete Coatings be responsible for injury incurred by a slip or fall situation. It is the purchaser’s responsibility to provide for their own safety and the safety of their guests. While slip resistant additives assist slip/fall prevention, there is no guarantee that someone will not slip while walking on coated areas. Premier Concrete Coatings is not responsible for any slip and/or fall incidents due to a wet floor. No one (besides a Premier Concrete Coatings representative) is authorized to make any other warranties on our behalf.